The survey said India has established itself as a prominent player in leveraging its vast talent pool, which accounts for 28 per cent of the global (science, technology, engineering, mathematics) STEM workforce and 23 per cent of the global software engineering talent. “Over the past decade, the GCC ecosystem in India has matured significantly, advancing into high-end engineering roles such as product managers and architects, with 35 per cent of transformation hubs exhibiting a strong presence of architects. “Furthermore, global roles within GCCs are expanding rapidly, expected to grow from currently 6,500 to over 30,000 by 2030, supported by robust training programmes to develop leadership,” the survey said.
The number of GCCs in India has grown from about 1,430 in FY19 to over 1,700 in FY 2024.
As of FY24, GCCs in India employed nearly 1.9 million professionals. Over the past five years, India has remained at the forefront of the global GCC expansion strategy, with more than 400 new GCCs and about 1,100 new units established, the survey said. According to the survey, expansion of the scope of safe harbour rules and streamlining transfer pricing assessment procedures are expected to make the country’s transfer pricing regime more attractive and competitive, boost IT exports, and ease business for GCCs and the IT services industry.
